Low resolution/pixelated image
You may have disabled the display of higher quality images...
- Click Tools>Viewer Options to open the Options panel; the Image tab is displayed.
- Is the Disable higher qualities box checked under Movement Resolution? If it is, un-check Disable higher qualities.
- Zoom out with the mouse wheel, then zoom in again.
See an example
BEFORE ↓
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AFTER ↓
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Do you only see lower quality while panning or focusing?
- Click Tools>Viewer Options to display the Image tab in the Options panel.
- Under Movement Resolution, move the slider closer to Quality to improve resolution when panning and focusing .
NOTE: Image compression on the original image and the compression factor used when creating the virtual slide both affect what you see.